Privacy Policy

CHEIA is a Professional HE Services Ltd (PHES) association, along with AUDE, AULP, BUFDG, CUBO, HEPA, HESPA and UHR. At PHES we are committed to safeguarding and preserving the privacy of our members, employees and visitors. This privacy policy explains what happens to any personal data that you provide to us, or that we collect from you and how we use cookies on this website.

What personal data do you process?

We collect your name, job title, institution, contact details, photo and other profile related data if you are a member or customer. If you are booking onto an event, we may ask you for any special dietary or access requirements.

From November 2022, we will be collecting optional EDI data from our members, to optimise our service delivery, to tailor our CPD offering and to adapt our services where we notice a group being underrepresented or disadvantaged.


What are you doing with my information?

We collect your personal data to provide the best possible membership service to our member institutions, and to support the HE sector. If you choose to withhold requested information, we may not be able to provide you with certain services.

We will also hold information about you so that we can respect your preferences for being contacted by us.

We may combine data from our database, your interest areas (that you have told us about) and your browsing habits to the make our communications relevant to you.

You can of course change your contact preferences by visiting the MY PROFILE page on this site.

Any special dietary or access requirements are only used to provide you with the best experience at an event or meeting.


Do you share my information?

Where we use an external service provider to act on our behalf, we will disclose only the personal information necessary to deliver the service and will have an agreement in place that requires the provider to comply with our data protection and information security requirements.

We do not sell or share your personal information for other organisations to use.

We may disclose your personal information to third parties if we are legally obliged to; or in order to enforce or apply our terms of use for this website or other agreements; or to protect the rights, property or safety of PHES or others. This includes exchanging information with other companies and organisations for the purposes of fraud detection and protection.


How long will you keep my information?

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.

At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

If decide you no longer wish to be a member, we will keep some basic information in order to avoid sending you unwanted materials in the future and to ensure that we don’t accidentally duplicate information.

We will update your personal data such as job title, institution and contact details when you tell us they have changed, when we receive an automated email from you or when we find out from another source.


The full version

You can read the full version of the privacy policy here.


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